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Welcome to a whole new approach
to communications skills training.

Get rid of public speaking fears forever and learn the art of  confident public speaking.  

Public Speaking is a full-service business communications firm, emphasizing public speaking , presentation skills, and presentation design.

Public Speaking provides on-site training in the following courses: 

Presentation Skills

Advanced Presentation Design

Consultative Selling

Telephone Skills

Customer Service

Business Writing


Media Relations

  We offer presentation skills seminars, public speaking seminars & coaching by internationally known professional speakers; and presentation skills, public speaking, and presentation design training by presentation skills experts. 



sales presentation skills  

Consultative Selling Skills

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Do your clients like talking to your salesforce?

How well do your salespeople really know your clients?

How many opportunities do your people lose every time they discuss the "wrong" things? 

The Problem:  Many sales people talk too much. It's a common complaint among buyers. Yet most sales people are taught to "take control" and walk customers through "The Steps to the Sale", shopworn concepts that inevitably lead to too much talking and not enough  "consulting".

Furthermore, with the advent of e-commerce, e-business, and the Internet, old sales models don’t work anymore. The “old school” ways are passé.  People are smarter, more informed, and less tolerant of worn sales practices than ever before.  If someone doesn’t like a sales process, they can just shop on-line and get a product delivered to their house. Many would prefer this anyway.

The Reality: To succeed today, salespeople need a different approach.  Reverence for the buyer, client, or customer must be inherent in everything we do.  Listening skills are paramount.  Each individual needs to be treated with respect, dignity, and sincere understanding.  Trickery, manipulation, or deception will only serve to hurt any sales process in the long run.  Maintaining integrity and having a true interest in whomever we deal with is paramount to our success, and the ultimate satisfaction of our customers. 

The Solution: This innovative course will help you learn to ask questions, and develop the listening skills necessary to create a conversational dialogue with whomever you are speaking.  By learning to ask the right questions and then actually listen to the client's answers, you'll remove the "pressure" and help the customer make logical decisions and choices.  

Our exclusive "Toolbox Technique" will help you develop productive conversations instead of creating forced dialogue. You will discover various cutting-edge listening skills borrowed from the field of Psychology, and practice them in real-life situations. 

The Process: The concepts in this curriculum are taught through a series of role-plays between buyers and sellers, using your company’s products or services as the centerpiece of all dialogue.  By the end of the day, you will have engaged in the actual behaviors that you will use in the field, and you will have seen and heard for yourselves how these techniques really do work to bring clients “into the fold”.

Using an innovative approach, you'll actually experience what its like to be your customer. You'll learn why some simple twists to the techniques you use now will make all the difference in the way your customers respond.

The Bottom Line: We’ve done seminars for companies that manufacture everything from apple slicers to zoo supplies, and have found that certain sales principles and ideas transcend the product or service itself, and even the subject of sales. Selling is more about listening skills, psychology and human relations than anything else. 

You'll learn the eight great steps to truly consultative selling, and along the way, you'll develop some communications techniques that will prove invaluable in all phases of your life, from dealing with the boss to even your more personal relationships. (Yes, listening skills work at home, too).

Bonus: Many of our clients find this course to be an excellent adjunct to our Optimizing Your Presentation Skills classes, especially for those employees in roles that don't often exercise one-on-one or one-on-a few personal contact skills.

You will learn the following skills from this course:


How to start the dialogue with a no-pressure "opener".


How to actively listen & have your customers feel more comfortable.


Extracting more information through conversationally open probes.


Finding out what really motivates buyers without seeming "nosey".


Responding to and dealing with objections.


Fine-tuning our exclusive "Toolbox Technique".


Closing techniques for different types of personalities.


Using listening skills to actually profit from difficult customers.


Leading your prospects down a logical path to get results you want.



   CALL TODAY: 1-888-883-6074 or 1+484-883-6074 

Or, click here for a copy of our catalog

FAQ: What does Consultative Selling training cost?               

Also see:     Optimizing Your Presentation Skills                  

                   Optimizing Your Sales Presentation Skills


Tell me more about:          Consultative Selling Teaching Methodolgy

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Public Speaking offers Presentation Skills Seminars, Public Speaking Seminars, workshops, keynote speeches, & coaching by internationally known professional speakers; and presentation skills, public speaking, presentation design, and PowerPoint training by presentation skills experts. Call Public Speaking for public speaking training, communication skills, presentation design, PowerPoint skills, business communications and enhanced presentation skills training.

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10100 Santa Monica Boulevard
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Los Angeles, CA 90067
1326 Yellow Springs Road
Chester Springs, PA 19425
email Doug Jefferys